Information regarding the use of virtual support groups. Security and confidentiality addressed with a list of recommended virtual support group sites.

Millions of people around the world have been diagnosed with diabetes and are left with unanswered questions, and often feel all alone and uncertain about who they can turn to for support as they adapt to this new lifestyle. Various resources are available online for individuals for these exact purposes. As diabetics, it is important to be educated about maintaining safety while searching the internet, knowing which sites are appropriate, secure, and will maintain confidentiality. A few reliable sources available are the American Diabetes Association, an online support community (community.diabetes.org), Daily Strength Support Group (dailystrength.org), and Healthful Chat (healthfulchat.org).

American Diabetes Association not only provides an online resource with updated research articles, recipes, diabetes basic information, a hotline to call if you have questions, but also the online support group where members post their questions or concerns and individuals within this support group can reply with their comments and resources to help.

Daily Strength has a support group provided for patients diagnosed with Type 1 and 2 Diabetes. Type 1 support group focuses primarily on children recently diagnosed and provides an area where parents or loved ones can come seek help or comfort. It is a forum that is open to parents, or even those dealing with diabetes, where they can come to ask questions of all types regarding type 1 diabetes. The type 2 group focuses on those whose body does not produce enough insulin. Whether it deals with treatment, lifestyle, medications, or just needing support, this section can help guide and support you during the tough times.

Healthfulchat is another reliable source that provides a place to receive peer support. From the chat room to various forums, this site offers you a social network so that you can connect easily with others. Whether you are dealing with type 1 or 2, this resource provides access to individuals all over the world to discuss diet, symptoms, or just have a conversation with someone who understands what it is like to live life with this illness.

These websites require its participants to register an account which will require a valid email and demographic information to be provided. At times, portions may be optional to be filled out and it may be better to not reveal certain items about your identity (phone number, address). A username will be created and this is where it is important to not reveal personal information. Creating a unique username (e.g. name1234), will provide for a safer internet experience. Online safety is difficult to manage and this is why sites such as these suggest to their members to not reveal personal information while providing questions or answers. For example, when posing a question about food, if possible, do not include the location or the specific name of the restaurant. It is safer to ask generic questions or for recommendations around a central area such as Northern Utah, rather than saying specifically Logan or Nibley. Try not to reveal your location online, it often warrants unwelcome occurrences to happen.


Using a graphic or an image that does not contain a picture of yourself also allows for even more safety and confidentiality. This allows you to also remain anonymous while on these forums which provides a sense of comfort. Beginning this process can be intimidating and being able to ask questions anonymously often helps to bring about the courage to do so. We want the internet to be a tool for you to gain support and answers to the questions you may have, but keep your identity safe in the process.